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AirPort Wireless a bit slow?

I keep an eye on the most recent Apple technical articles using this link. While the articles may not be interesting or relevant every day, I often find good information for learning more about the hardware and software that we use on our Macs.

I have been setting up a number of Apple Time Capsules and AirPort Extremes in recent weeks and I had wondered which Wireless Security scheme was better. Lets take a look.

Note: The method I am showing supposes that you use an Apple wireless base station of some sort. You will need to refer to the user manual for your wireless device if you are using another brand.

You will need to open the AirPort Utility. My usual method is to click on the magnifying glass in the upper right corner of the screen and enter the first few letters of the thing I am looking for:


spotlight

This method is convenient because it quickly shows you not only the application, but also a number of items that might be related. Another way to get to the AirPort Utility is to use the “Go” menu in the Finder to open the Utilities Folder:


go_menu

A third way to get to it is to open a Finder window, open the Applications folder, then locate the Utilities folder and open it. Give the magnifying glass a try--it is definitely the fastest and most direct way!

When you open the AirPort Utility, you will see a list of Apple wireless devices in the left column. If you see more than one, choose the “main” device. You will also want to make similar changes in any other devices.

Click on the “Manual Setup” button:


airport_utility

In the next window, choose the “Wireless” tab at the top of the screen:


airport_utility_manual


Now, click the “Wireless Security” button and choose WPA Personal.


airport_utility_manual_wpa

That will cause the Update button to become active. Click it.


airport_utility_update

You will then see this dialog box. Click the “Continue” to make the change.


update


I am sure you are wondering what you just did and why it matters. The answer is in Apple’s Technical Knowledge Base article TS3361, but let me try to simplify it.

The rules for how devices and settings work are set up in industry standards. The standard being used in current Apple wireless devices is 802.11n. The standard includes rules for how fast data can be transmitted and rules for security settings. According to that standard, when a wireless device is using WPA or WEP, the fastest speed that data can travel is 54 MBps. While that is fast, 802.11n devices are allowed to transmit data at a much faster rate if the device is using WPA2 Personal.

If you choose WPA/WPA2 Personal, then your AirPort Base Station transmissions are capped at 54 Mbps when there is a device that is using only WPA on your network. If there are no devices present that require WPA, then your wireless speed can increase up to a theoretical maximum of 300 Mpbs.

I have also noticed that web pages open much faster when WPA2 Personal is enabled. That seconds-long pause that frequently happens when a link is chosen is greatly reduced. I cannot find anything definitive in technical literature to support my experience, but Ted Landau also noted it in a recent article at Macworld.com

However, there is one possible “gottcha.” If you choose WPA2 Personal, then devices that use WEP or WPA are locked out of your network.

Since all of the computers in my home are fairly new, and all of them can use WPA2 Personal, I have our network set to do just that. If you have a PC or an older Mac (Intel Core Duo or PowerPC processor), you may need to use WPA or even WEP.

Because my Time Capsule is fairly new, it can be set to allow for a second guest network. While guests can get wireless access, they cannot get to our family’s computers for file sharing or printing. In general, I leave the guest network security set at WPA/WPA2 Personal. However, if a friend has a really old PC, I occasionally have to take all password protection off to allow them to see and use our network.

Apple’s latest Time Capsules and AirPort Extreme Base Stations cost a bit more than generic Linksys or Netgear wireless routers, the ease of setting them up, updating them and being able to set up guest networks make them a real bargain for me.

Just in case you are wondering, I do not get any special prices or deals for my computer equipment. I go to the Apple Store or order it online at regular prices.

If you would like to discuss the information presented here or if you need help to make sure your wireless network is operating at maximum speeds, consider booking a tutoring session with us at Bob LeVitus Consulting. We can use our special software to take a look at your computer and we can advise you on future purchases. The cost is $60.00 per hour. Send us a message at urgentrequest@boblevitus.com or give us a call at 408 627-7577.

--Pat

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Safari: Tabs - More Tricks

Who would have thought there is even more things that can be done with Safari’s tab feature?

Yesterday I did a special presentation for the Falcon’s Landing Apple Group. I used Safari: Using Tab as the basis for the presentation. When I was reflecting on the day, I decided to look for a few more features. I can often find hidden commands and little-know tidbits in the View and Windows menu of application.

While the View menu didn’t yield much, the Window Menu was full of things to explore:

safari_window_menu


If you look at the bottom of the menu, you can see that I had seven different windows open in Safari:

safari_windows


If you look at the upper left corner of my screen, you six of the windows, but one is completely hidden. Unless you go to the Window menu, it’s easy to miss something that you have opened.

This is a time when it would make sense to move all of those windows into one--and there is a command for that!

safari_merge


If you use the Merge All Windows command, the seven windows will suddenly become this:

merged_safari


Merging all the windows into one is certainly efficient. Now, let’s explore some ways to navigate around tabs. In the same Window menu are the clues.

safari_tab_commands


The Select Next Tab command ends with two symbols and the Select Previous command adds a third. I have learned that most Mac users don’t know what those little symbols mean, so here is a cheat sheet:

apple_keyboard_symbols


So, using this chart, to go to the next tab you would press Command - Tab. To go to the previous tab, press Command - Shift - Tab.

If you would like a copy of the list of symbols above, just drag the graphic to your desktop or press and hold the Control key while clicking on the picture to see this pop-up menu:

save_image


You can find even more Apple keyboard shortcuts by clicking on the words.

There are two more command that you might find helpful. Pressing Command - T will make a new tab in you current Safari window.

The second command in very interesting. Look carefully at the two screenshots below.

safari_new_tab safari_close_tab


When I made the first screenshot, I had a Safari window open with no tabs. The command to close the window was Command W. The Close Tab command was grayed out. Now look at the second screenshot, In this case, the Safari window had at least one tab. Using Command W would close the active tab. If I wanted to close the window, I would need to press Shift - Command - T.

It is the little features like these that show how much thought and effort has gone into the programming of Safari. Kudos to Apple for all the little, useful details!

If you would like to learn even more about Safari, book a tutoring session with Doctor Mac Consulting. We can show you how to make your computer easier to use and we can see where you are having problems. The cost is $60.00 per hour and we can use our special software to “see” your computer. Send a note to urgentrequest@boblevitus.com or call us at (408) 627-7577 for further information.

--Pat

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Safari: Using Tabs

There are so many features in Safari that are not turned on when it ships. These are features that make Internet surfing faster and easier. It’s difficult to understand why Apple does not enable them when it ships Safari.

Here is a list of recent posts about Safari features on MacMousecalls.

Another Safari feature that I really like and use every day is tabbed browsing. When you first use Safari, the top of the window looks like this:


New Safari

The Show Tab Bar command in the View Menu…


view_show_tab

will add a tab bar in the Safari window:


OneTab

When you are on a web page with links to other pages , hold down the Command key as you click on the links.


command_key

Tabs will appear along the tab bar and the web page will load on the tabs.


multiple_tabs

If you click on a tab you will see that web page, but your original page will not disappear. You can click the tabs to view the different web pages.


If you want to close a tab, hover your cursor over the favicon (icon) on the tab. An x will appear.


close_tab


It is possible to re-arrange the tabs by dragging then along the tab bar.


moving_tabs

To move a tab into a separate Safari window, click and drag down on the tab:


tab_to_new_window

If you try to close a Safari window that has multiple tabs, it will warn you that you are about to close multiple web pages:


close_window


While I like the way Apple has configured tabs to work, you can modify those actions in the Safari Preferences.


Safari_pref_tab

To get to this window, go to the Safari menu and choose Preferences. Be sure to select Tab in the toolbar at the top of the window.


safari_preferences

Sometimes it is difficult to learn new things, even with all of these pictures. If you would like one-on-one help, consider booking a tutoring session with Doctor Mac Consulting. We can show you how to make your computer easier to use and we can see where you are having problems. The cost is $60.00 per hour and I can use our special software to “see” your computer. Send a note to urgentrequest@boblevitus.com or call us at (408) 627-7577 for further information.


--Pat

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Taking notes on your Mac and iPhone: iCal

While storing notes about people or companies in the Address book on the Mac (or in Contacts on the iPhone) makes perfect sense, some information just doesn't belong there.

For example, I am taking a Frontier Airline flight to Macworld later this week. I received a confirmation email from Frontier after I booked my flight:


Reservation

While I might put the telephone number and URL for Frontier in Address Book, information about my flight to San Francisco would be easier to locate in iCal or the iPhone Calendar. I used copy and paste to put the information into iCal:


Screen shot 2010-02-08 at 12.35.27 PM

Then I waited for MobileMe to sync the information to my iPhone:


IMG_2001

One of the most interesting things is that although the links from the email do not appear in the iCal event, they are visible and available on my iPhone. The links open to Google maps in Safari. Just think of how convenient it could be to have such easy access for maps to hotels, restaurants etc.

Note that I edited the screenshots to remove personal and identifying information from the images above.

Both Bob LeVitus and I will be at Macworld later this week. Look for blog posts, Twitters and updates as we learn about new products for the Mac, iPhone and iPod Touch. I will be traveling with my husband, Ron--if we don’t get snowed in by yet another DC storm.

--Pat

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Safari homepage - Make it yours!

Yesterday I blogged about the Safari toolbar. If you read that post, hopefully your toolbar contains at least a few extra icons.

Another thing that I see as I work with client's computers is the default Apple homepage. While it is not terrible, it is pretty useless. Your homepage should be something that you WANT to read when you open Safari.

For many years, I used a page from Excite. Other similar pages include Yahoo.com and iGoogle, These can be personalized to include things that were of interest to the reader.

Recently I have been using Google News. Once again, it can be personalized and its content changes frequently throughout the day.

Some of my clients prefer a large newspaper such as the New York Times, the Washington Post, or the Houston Chronicle. Other favorites include the Los Angeles Times, the San Francisco Chronicle or even the San Jose Mercury News. Still others prefer the Wall Street Journal or the Financial Times.

For the real geek, you might enjoy MacDailyNews, The MacObserver, Macworld, or The Loop. Let's not forget Macsimum News, TUAW, ArsTechnica and CNET. A great page that aggregates these and even more is MacSurfer.

If you have a favorite hobby or special interest, think about a page with daily new content.

First, open the page that you have chosen. Open the Safari > Preferences > General menu to make your choices.

Safari_menu

Click the "Set to Current Page" button to change the page.

Safari_gen_prefs

Some Mac users would prefer to use something other than a homepage. Click the "New Windows open with" button if you would prefer something else:

Safari_gen_new windows

The nice thing about being a Mac user is that there are lots of different choices available--and you can make new choices easily.

Happy Web Surfing!

--Pat
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Is your Internet connection down? Part 2

Did you read Part 1?

There can be lots of other problems with Internet connections besides those listed in Part 1. While that article dealt with problems that affect both wired and wireless connections, today we will focus on wireless problems.

Years ago when I bought my first Apple AirPort, no one else around me had a wireless Internet connection. My PC neighbors were amazed that I was able to be on the Internet without having a cable connected. Some of them eventually bought wireless set-ups of their own and they were stunned by the difficulties in setting up their new routers while my AirPort made the task so easy.

After a time things began to get ugly. Instead of being able to “see” one wireless network, I had several to choose from in my AirPort menu item. Soon I began having problems with drops in my AirPort signal strength and sometimes I could not even “see” my own network! Click here to read more...
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Is your Internet connection down? Part 1

You know the drill.

You launch Safari and all you see is a spinning beach ball. Or you’ve been away from your computer and then you come back to go to a web page. All that you get is a spinning beach ball.

So what is going on?

Why can’t you get that web page?

Did your computer mess up--again? Click here to read more...
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Capturing YouTube Videos

The emergence of a new star in the Britan’s Got Talent show last weekend has captured the imagination of the entire world. Susan Boyle has won the hearts of fans everywhere and many of us want to share her story with friends and family.

http://www.youtube.com/watch?v=9lp0IWv8QZY&fmt=18

There are several ways to capture YouTube videos. While some are geeky and complicated, CosmoPod, an inexpesive software package, makes the task quick and easy. Click here to read more...
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Finding things near you with Google

Do you know where the nearest Starbucks is? I don’t -- I am not a coffee drinker, but when out of town friends arrive, that is a frequent question.

To find out where a particular store or restaurant is located near you, type in its name and your zip code. Google will return a map the addresses of locations near you, and even telephone numbers. Click here to read more...
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Taking notes from the web

Isn’t the web wonderful? What did we do without it? I know that I spend far less time in the library looking for information--and I spend far less money and use far less space since I don’t have to rely on photocopies to keep information.

There are many ways to capture and store information from the web. For example, if I go to a recipe site on the web I can use their tools to store my flies on their website. However, I vist too may sites to find this an effective method of storing recipes!…
Click here to read more...
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Aging eyes and tiny type on the web and in Safari

Darn, this getting older is not much fun! Back when I turned 40, I began to notice that small type was getting harder and harder to read. That was just a few years ago, but sometimes I land on a web page that must have been produced by someone with unbelievable visual acuity!

Sometimes it is not the whole site, but just a particular section: Click here to read more...
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Internet Access in Rural Areas and on the Road

Glenn Fleishman wrote a very interesting article, The portable hotspot for Macworld. The article discusses the use of Verizon, Sprint Netxtel, and ATT for cellular data access and then continues with the topic of cellular routers to provide a network for multiple users. This article should also be of interest to people who must consider satellite access to the Internet as cellular data service is in the same general price range and is often faster.
Click here to read more...
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Advanced Google Searching

Have you ever wanted to find a particular file on the Internet? You might be looking for a specific music file, pdf, or photo. Normal Google searches show you web pages. This tip will allow you to search for directories with specific files.

The type of search we are going to perform is one using the "intitle:" query. And for our example, we are going to search for the song "Happy Birthday."

Our search query will look like this:

intitle:"index.of" (mp3|aac|mp4)happy.birthday -html -htm -php

Of course, each space or lack of space is VERY important, so let's take it apart.
Click here to read more...
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Can't Get on the Internet?

It happens to all of us -- and all to frequently to those of us who live in thunderstorm country where surges, spikes and brownouts cause electrical disrutptions.

You were on the Internet yesterday (maybe even earlier today) and now you can't get online. So what in the heck is going on?

Our first reaction is to call our ISP (Internet Service Provider). And their first reaction is to make changes to your computer settings. DON'T!

I have a favorite motto: If you were on the Internet yesterday, you will probably be able to get there tomorrow, but today may be a problem. But if you start messing around with settings, you probably will not be on today or tomorrow!
Click here to read more...
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